Shipping Policy for AutoZone supplies
- Introduction
AutoZone supplies is committed to providing a clear and reliable shipping process. This policy outlines shipping options, fees, and procedures for our customers in the UK. - Shipping Destinations
We currently ship within the United Kingdom only. - Order Processing Time
Orders are processed within 1-2 business days (Monday to Friday), excluding bank holidays. - Shipping Methods
We offer Standard, Express, and Next-Day delivery options for eligible locations in the UK. - Shipping Costs
Shipping fees are calculated at checkout based on order weight, destination, and selected shipping method. - Free Shipping Eligibility
Orders over £500 qualify for free standard shipping within the UK. - Delivery Timeframes
Standard shipping typically takes 3-5 business days; Express shipping takes 1-2 business days. - Tracking Information
We provide tracking details via email once your order has been shipped. - Courier Partners
We partner with reputable couriers, including Royal Mail, DPD, and Hermes, to ensure timely deliveries. - PO Boxes
We currently do not ship to PO Boxes. Please provide a valid street address. - Delivery to Remote Areas
Deliveries to remote or rural areas may incur additional charges or longer delivery times. - Shipment Delays
While we strive for on-time delivery, delays may occur due to factors beyond our control, such as weather or courier issues. - Failed Delivery Attempts
In the event of a failed delivery, the courier will attempt redelivery or leave a collection card. - Rescheduling Delivery
Customers may contact the courier directly to reschedule missed deliveries using tracking information. - Address Modifications
Address changes after order placement are only possible if the order has not yet been processed. - Delivery to Work Addresses
We deliver to workplaces; however, AutoZone supplies is not responsible for items lost after successful delivery. - Signature on Delivery
Certain high-value items may require a signature upon delivery. - Packaging
Orders are securely packaged to prevent damage during transit. - Damaged Packages
Please inspect your package upon arrival. Report any damages to us within 48 hours for assistance. - Lost Packages
If a package is marked as delivered but has not arrived, contact us immediately to investigate. - Split Shipments
For larger orders, items may ship separately. You will receive tracking details for each package. - Delivery Confirmation
An email confirmation will be sent once delivery is confirmed by the courier. - Pre-Order Shipping
Pre-ordered items are shipped as soon as they become available, with estimated dates provided on the product page. - Seasonal Shipping
During peak seasons, such as holidays, delivery times may be extended. We recommend placing orders early. - Shipping to Incorrect Addresses
Orders sent to incorrect addresses provided by customers cannot be refunded or reshipped by AutoZone supplies - Customs and Duties
For UK customers, customs and duties are not applicable. - Undeliverable Packages
If a package is undeliverable, it will be returned to us, and a reshipping fee may apply. - Redelivery Charges
Additional fees may apply for redelivering packages that are returned due to incorrect addresses. - Shipping Restrictions
Certain products may be restricted in specific areas due to legal or safety reasons. - Handling Fees
No handling fees are applied to orders; shipping charges reflect actual courier costs. - Fragile Items
Special packaging is used for fragile items to reduce the risk of damage. - Oversized Shipments
Oversized items may incur additional shipping fees; customers will be notified at checkout. - Weekend and Holiday Deliveries
Standard and Express deliveries are on business days only; special requests for weekend deliveries may incur extra charges. - Order Tracking Support
Contact us for assistance with tracking your order if you encounter issues. - Refund of Shipping Costs
Shipping fees are non-refundable unless there is a product defect or error in order fulfillment. - Local Pickup
Currently, we do not offer local pickup options. - Shipping Policy Changes
AutoZone supplies reserves the right to update this policy at any time. Significant changes will be communicated via our website. - Shipping on Discounted Items
Shipping rates on discounted items are calculated as per the standard policy unless otherwise specified. - Express Shipping Cutoff Times
Orders placed after 2:00 PM may not qualify for same-day dispatch on Express Shipping. - Order Cancellation Before Shipping
Orders may be canceled before shipping. Once shipped, cancellation is no longer possible, and a return request must be made. - Returns Due to Delivery Delays
Refunds or returns are permitted if delays exceed 14 business days beyond the estimated delivery date. - Delivery Notifications
We provide email notifications for shipping, tracking updates, and delivery confirmation. - Eco-Friendly Shipping Materials
Where possible, we use eco-friendly and recyclable packaging materials. - Delivery Issues Due to Covid-19
In light of Covid-19, delivery times may be impacted. We appreciate your understanding during these times. - Time-Sensitive Deliveries
Please contact us for time-sensitive deliveries to discuss the best shipping options. - Multi-Location Shipping
For multiple-location shipping, separate orders must be placed for each delivery address. - Customer Responsibility for Import Fees
For international orders, the customer is responsible for any import fees (not applicable to UK customers). - No Liability for Courier Delays
AutoZone supplies is not liable for delays caused by third-party couriers once the order is dispatched. - Contact for Shipping Inquiries
For questions about shipping, please contact us at info@autozonesupplies.uk - Dispute Resolution
Any disputes regarding shipping shall be governed by the laws of the UK, with all parties agreeing to resolve disputes amicably or through legal channels if necessary.