Payment Policy for AutoZone supplies – Worldwide

At AutoZone supplies, we strive to ensure a secure, transparent, and accessible payment experience for customers around the globe. This Payment Policy explains the procedures, terms, and conditions applicable to all purchases on our website from any location.

  1. Accepted Payment Methods
  • Major credit and debit cards, including Visa, MasterCard, Discover, and American Express
  • PayPal and Stripe
  • Bank Transfers (available in select countries)
  • Apple Pay, Google Pay, and other digital wallets (available in certain regions)
  • Local payment options may be available in specific countries to accommodate regional preferences.
  1. Currency and Conversion
  • We offer multiple currency options during checkout. If your local currency is unavailable, transactions default to USD or another designated currency.
  • Exchange rates and conversion fees, if applicable, are determined by your financial institution.
  1. Payment Gateway Security
  • All transactions are encrypted using SSL technology to protect sensitive information.
  • We work with payment providers adhering to the Payment Card Industry Data Security Standard (PCI DSS) for additional security.
  1. Verification and Authentication
  • Some orders may require additional verification to confirm identity and ensure payment security.
  • For certain payment types, you may be prompted to complete two-factor authentication (2FA) or other security checks.
  1. Payment Confirmation and Invoicing
  • Once payment is successful, you’ll receive a confirmation email with your order details and an invoice for your records.
  • Please retain this email, as it serves as proof of purchase.
  1. Taxes, Duties, and Import Fees
  • Local taxes, VAT, or import duties may apply depending on your country.
  • Customers are responsible for paying applicable duties and taxes at the time of delivery.
  1. Currency Conversion and Fees
  • Purchases made in a different currency may incur conversion fees as specified by your bank or payment provider.
  • We are not liable for conversion fees or rate differences imposed by third-party institutions.
  1. Recurring Payments and Subscriptions
  • For subscription products, your payment method will be automatically charged on the renewal date.
  • By agreeing to a subscription, you authorize recurring charges until cancellation.
  1. Disputed Payments and Chargebacks
  • If you experience a payment issue, please contact us at info@autozonesupplies.uk before initiating a chargeback.
  • Unauthorized chargebacks may result in the suspension of your account, and we reserve the right to take legal action in cases of fraudulent disputes.
  1. Declined Payments
  • If your payment is declined, verify that all card information is accurate and that your bank permits international transactions.
  • If issues persist, consider using an alternative payment method.
  1. Refunds and Returns
  • For our full refund policy and eligible return processes, refer to our [Refund and Return Policy](link to refund policy).
  1. Billing Information Accuracy
  • Ensure that all billing details are accurate and up-to-date. We are not responsible for issues arising from inaccurate information.
  1. Pre-authorization Holds
  • Some banks place a temporary hold on funds, which will be released within a few business days based on your bank’s policy.
  1. Anti-Fraud Measures and Monitoring
  • To protect our customers, we use fraud detection and anti-theft measures. Transactions may be flagged for additional review.
  1. Payment by Installments
  • Where available, customers may choose installment payments. Availability and terms depend on your location and eligibility.
  1. Limits on Transaction Amounts
  • Transaction limits may be applied for security purposes. Please contact customer support if you encounter any restrictions.
  1. Payment Receipts and Notifications
  • We send automated receipts upon payment. Additional notifications are provided for subscription renewals or failed transactions.
  1. Automatic Payment Retries
  • If a recurring payment fails, our system will attempt retries according to a set schedule before canceling the subscription.
  1. Account Security and Privacy
  • Keep your account credentials secure to avoid unauthorized transactions. We do not take responsibility for unauthorized access resulting from user negligence.
  1. Third-party Payment Providers
  • Payments made through third-party platforms are subject to their terms and policies, which may differ from ours.
  1. Invoice Access
  • Customers can access their invoices through their account page on our website.
  1. Refund Processing Time
  • Refunds, when approved, will be processed within 5-10 business days. The exact time depends on your bank’s processing speed.
  1. Payment Adjustments
  • Any adjustments to payment amounts or fees will be communicated via email and reflected in your order summary.
  1. Support for Payment Disputes
  • For questions or disputes, contact our support team within 30 days of the transaction date.
  1. Digital Product Purchases
  • Purchases of digital products are non-refundable once the product has been accessed or downloaded.
  1. Discount Code Applications
  • Discount codes must be applied at checkout; they cannot be added retroactively.
  1. Unauthorized Purchases
  • Report unauthorized purchases immediately to info@autozonesupplies.uk. We may require additional documentation for investigations.
  1. Payment System Maintenance
  • In rare cases, payment processing may be temporarily unavailable due to maintenance. We apologize for any inconvenience.
  1. Cancellation of Suspicious Orders
  • We reserve the right to cancel orders deemed suspicious or fraudulent and will notify customers of such actions.
  1. Transaction Verification Delays
  • High-value orders may require additional verification and may lead to minor processing delays.
  1. Cryptocurrency Payments
  • Currently, we do not accept cryptocurrency payments. We may consider adding this option in the future.
  1. Partial Refunds
  • In cases where only a portion of an order is returned, we will issue partial refunds based on the returned items’ value.
  1. Currency Exchange Rate Fluctuations
  • AutoZone supplies is not responsible for any losses related to currency fluctuations during international transactions.
  1. Sensitive Information Privacy
  • We do not store sensitive payment information. All sensitive data is managed by secure payment processors.
  1. Auto Renewal Notifications
  • Customers will be notified via email prior to automatic renewals to provide ample time for any necessary changes.
  1. Address Changes After Payment
  • Any changes to shipping addresses after payment are subject to approval and may incur additional fees.
  1. Split Payments
  • Split payment options (using multiple payment methods) are not currently available.
  1. User Account Requirements
  • A valid AutoZone supplies account is required to make purchases and track orders.
  1. Data Privacy Compliance
  • We comply with GDPR, CCPA, and other relevant data privacy laws to protect customer payment data.
  1. Payment Policy Updates
  • AutoZone supplies reserves the right to update this policy. Customers are encouraged to review the policy for the latest terms.